About

Your Rights as Our Valued Customer

Greetings from Premiere Farm Supply! Forged with rugged reliability, we’re here to support hardworking farmers like you, delivering battle-tested farm supplies to keep your operation humming like a finely tuned tractor. Compliant with Ohio law and federal regulations, we’re committed to treating you right with ironclad fairness. Here’s a no-nonsense breakdown of what you can expect when you choose us for tractors, drills, feed, or any gear to power your farm’s success.

Clear and Honest Pricing

Your Right: You deserve to know exactly what you’re paying for, with no sneaky fees or surprises. Our shipping costs and any taxes will be shown upfront at checkout.

Timely and Reliable Delivery

Your Right: You’re entitled to know when your supplies will arrive, and we’ll stick to our promises or let you know ASAP if there’s a delay.

Right to Cancel (When Applicable)

Your Right: For certain online orders, you can cancel within three business days and get a full refund, no questions asked.

Protection from False Advertising

Your Right: You’ve got the right to honest info about our products and services—no false claims or shady promises.

Fair Tax Practices

Your Right: You’ll only pay the sales tax required by Ohio law, clearly shown before you hit “buy.”

Right to Refunds or Remedies for Issues

Your Right: If your order arrives damaged, lost, or not as promised, you’re entitled to a fix—whether that’s a replacement, repair, or refund. Just call our customer service!

Safe and Secure Transactions

Your Right: Your personal info—like your name, address, and payment details—is protected when you shop with us. We use rock-solid encryption technology to protect your information on the front and back end of this site.

Access to Clear Terms

Your Right: You’re entitled to know the full deal—shipping, delivery, and return terms— before you buy.

How to Reach Us

Our customer service is exemplary! If you’ve got questions about your rights, your order, or anything else, reach our hardworking team at:

We’re proud to serve farmers like you with the equipment needed to keep your livestock thriving. Shop with confidence, knowing your rights are protected!