Rights & Privacy Policy

Your Rights as Our Valued Customer

Greetings from Premiere Farm Supply! Forged with rugged reliability, we’re here to  support hardworking farmers like you, delivering battle-tested farm supplies to keep  your operation humming like a finely tuned tractor. Compliant with Ohio law and federal  regulations, we’re committed to treating you right with ironclad fairness. Here’s a no nonsense breakdown of what you can expect when you choose us for tractors, drills,  feed, or any gear to power your farm’s success.

Clear and Honest Pricing

Your Right: You deserve to know exactly what you’re paying for, with no sneaky fees or surprises. Our shipping costs and any taxes will be shown upfront at checkout.

Timely and Reliable Delivery

Your Right: You’re entitled to know when your supplies will arrive, and we’ll stick to our promises or let you know ASAP if there’s a delay.

Right to Cancel (When Applicable)

Your Right: For certain online orders, you can cancel within three business days and get a full refund, no questions asked.

Protection from False Advertising

Your Right: You’ve got the right to honest info about our products and services—no false claims or shady promises.

Fair Tax Practices

Your Right: You’ll only pay the sales tax required by Ohio law, clearly shown before you hit “buy.”

Right to Refunds or Remedies for Issues

Your Right: If your order arrives damaged, lost, or not as promised, you’re entitled to a fix—whether that’s a replacement, repair, or refund. Just call our customer service!

Safe and Secure Transactions

Your Right: Your personal info—like your name, address, and payment details—is protected when you shop with us. We use rock-solid encryption technology to protect your information on the front and back end of this site.

Access to Clear Terms

Your Right: You’re entitled to know the full deal—shipping, delivery, and return terms— before you buy.

Privacy Policy

Last Updated: September 13, 2025

At Premiere Farm Supply, we’re built tough to deliver the heavy-duty farm supplies you need, and we’re just as committed to protecting your privacy with the same grit and reliability. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.premierefarmsupply.com, shop for supplies and farm essentials, or interact with our services. We comply with Ohio law, federal regulations, and industry standards to ensure your trust is as solid as our products.

By using our website or services, you agree to the practices outlined in this policy. If you have questions or need a custom solution, contact us at 330.931.9930.

1. Information We Collect

We collect information to provide you with top-notch service and keep your farm running strong. The types of information we may collect include: Personal Information: When you place an order, create an account, or request a quote, we may collect your name, email address, phone number, billing/shipping address, and payment details (e.g., credit card information processed securely through our payment
partners). Transaction Information: Details about your purchases, such as item descriptions (e.g., equipment or gates), order history, and delivery preferences (e.g., drop-off location or site conditions).
Website Usage Data: Information about how you interact with our site, including IP address, browser type, device information, pages visited, and time spent, collected via cookies, web beacons, or similar technologies. Communication Data: Information you provide when contacting us via email, phone, or forms (e.g., custom quote requests for equipment or shipping details). Optional Information: Details you share, such as farm type, equipment preferences, or feedback, to help us tailor our services to your needs.

2. How We Use Your Information

We use your information to keep our operations as dependable as a workhorse tractor. Specifically, we may use your data to:

  • Process and fulfill orders, including calculating shipping costs (e.g., base fee + distance × per-mile rate) and arranging delivery of heavy-duty farm supplies.
  • Communicate with you about your account, orders, or custom quotes, ensuring we’re aligned with your needs.
  • Improve our website and services by analyzing usage trends and customer preferences.
  • Send you promotional offers, newsletters, or product updates (you can opt out anytime your choice is as solid as our gates).
  • Comply with legal obligations, such as Ohio and federal regulations, or resolve disputes.
  • Prevent fraud and protect the security of our website and your data.

3. How We Share Your Information

We don’t sell your data—period. We only share your information when necessary to keep your farm supplied and our operations running smoothly:
Service Providers: We work with trusted partners (e.g., payment processors, shipping companies, or IT providers) who need limited information to process payments, deliver
products (e.g., ensuring clear paths for combine deliveries), or maintain our website.
Legal Compliance: We may disclose information if required by law, such as in response to a court order or to comply with Ohio or federal regulations.
Business Transfers: If Premiere Farm Supply is involved in a merger, acquisition, or sale, your information may be transferred as part of the deal, but we’ll notify you of any changes.

4. Cookies and Tracking Technologies

Cookies help keep our website sturdy and functional. We use cookies and similar technologies to:

  • Remember your preferences (e.g., cart contents or account details).
  • Analyze site performance and user behavior to enhance your experience.
  • Deliver targeted ads for farm supplies you care about (e.g., 8’, 10’, or 12’ HerdPro gates).

You can manage cookie preferences through your browser settings, but disabling them may affect site functionality, like trying to plow a field without a tractor.

5. Your Rights and Choices

Depending on your location (e.g., Ohio or other jurisdictions), you may have the following options:

  • Access or Correct: Request a copy of your personal information or update inaccurate details.
  • Delete: Ask us to delete your data, subject to legal retention requirements (e.g., for order records).
  • Opt-Out: Unsubscribe from marketing emails or opt out of targeted ads by contacting us or using the “unsubscribe” link in emails.
  • Cookies: Adjust cookie settings in your browser to limit tracking. To exercise these rights, contact us at 330.931.9930.

6. Data Security

We protect your data with measures as tough as our HerdPro gates, including encryption, secure payment processing, and regular security audits. However, no system is as impenetrable as a fortress, so while we strive to safeguard your information, we cannot guarantee absolute security. Please notify us immediately at 330.931.9930 if you suspect unauthorized access.

7. Third-Party Links

Our website may include links to third-party sites (e.g., payment processors or shipping partners). We’re not responsible for their privacy practices, so check their policies before sharing information.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18. If you believe we’ve collected such data, contact us at 330.931.9930 and we’ll address it.

9. International Users

Premiere Farm Supply operates only in the United States, with data stored and processed in compliance with Ohio and federal laws.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates by posting the revised policy on our website with an updated “Last Updated” date or by emailing you directly.

11. Contact Us

Got questions or need to discuss your privacy? Reach out to us!

  • Email: springlainsales@gmail.com
  • Phone: 330.931.9930
  • Address: 5368 Tallmadge Road, Rootstown, OH 44272

How to Reach Us

Our customer service is exemplary! If you’ve got questions about your rights, your order, or anything else, reach our hardworking team at:

Shop with confidence, knowing we’ve got your farm covered!